Your trade-in options

Buy a new device, trade-in your current one

Get bill credits for qualifying trade-in devices.

Shop now

Get an AT&T promotion card for your old devices

Trade-in your old device and we’ll send a card you can use towards other AT&T products and services.

Trade-in & shop now

Already have your
new phone?

Select Get started below to trade-in your old device for bill credits using code TRADEOFFER21.

Get started

Out with the old, in with the new

  • When you buy a new device with a qualifying trade-in offer, tell us the make/model of your trade-in device during checkout.
  • After you receive your new device, we’ll ship a prepaid mailing kit for your trade-in (kit arrives about 10 business days after your new device).
  • Use the kit to mail us your trade-in device. We’ll update you on your trade-in status via email and text.
  • Check your AT&T wireless bill for your credits (this may take 2-3 billing cycles).

Limits and restrictions apply. See details

Goodbye, old devices. Hello, promotion card.

Have an old device you don’t use? Trade it for a promotion card to use towards your AT&T bill, new devices, or accessories. Here’s how:

  • Learn your device’s value and let us know where to send your trade-in kit.
  • We'll mail you a prepaid shipping kit for your trade-in device.
  • Once we receive your trade-in, we’ll mail you an AT&T promotion card worth your device’s value that you can use in AT&T-owned retail stores or on at att.com

Limits and restrictions apply. See details
Check the status of your trade-in

Frequently asked questions

  • How does the AT&T Trade-in program work?
    The AT&T Trade-in program allows you to turn in your old wireless phones and other devices to receive credit from AT&T for the value of the device or as part of an AT&T device offer.

    With our quick online process, it's fast and easy!

       • Answer a few questions to find out how much your device is worth.
       • Choose to have a prepaid trade-in kit sent to you or print a label and use your own materials.
       • Track the status of your trade using our tracker.
  • After I complete my trade-in online, what happens next?
    •   You’ll get an email with details on how to send in your old device.
    •   Your prepaid shipping supplies will arrive within 10 business days.
    •   Send us your old device within 30 days of activating your new one.
  • If I’m trading in as part of a promotion, how long will it take to receive promo credits?
    Once you’ve met all promo requirements, you’ll receive the promo credits within 1-3 billing cycles.